The housekeeping department
The housekeeper is responsible for organizing and controlling the cleaning service of the rooms and common areas of a hotel. She/he ensures the comfort of the guests throughout their stay.
Depending on the size and type of hotel, the Housekeeping department team is made up of the General Housekeeper, the Assistant General Housekeeper, the First Housekeeper, the Floor Managers, the Evening Housekeeper, the maids, the Laundry Manager and the Laundry team.
The expression “An iron fist in a velvet glove” corresponds perfectly to the housekeeper, who must show diplomacy and respect towards his/her team while remaining uncompromising on quality.
The qualities required to become a hotel housekeeper
- An acute sense of aesthetics, detail and precision
- Organization skills
- Availability, flexibility
- Excellent presentation
- Excellent managerial skills, he/she is above all a team leader
Range of theoretical and practical courses
- Housekeeping (Theory and practice)
- Protocol and grooming
- Health and safety
- Human resources
- Quality Management
- Professional English
- French correspondence
- Sustainable development
Career prospects upon culmination of hotel housekeeper training
Although the career prospects will differ according to the candidate’s background and the type of institution they desire to be in, graduates of this training program will have multiple options, in Switzerland and beyond
- Floor Manager
- Evening Housekeeper
- Assistant Laundry Manager
- Public areas team leader
The training courses are enhanced by contributions from professionals from the housekeeping industry
- Industrial laundry
- Furnishing styles, furnishing
- Floral decoration
Professional development of training participants
We want our future graduates to be passionate, successful and among the best in their respective fields, in Switzerland and around the world.
The Hotel Management School of Geneva and Anifor maintain very close links with the Valaisan and Swiss hotel industry and also with the biggest names in the hotel sector internationally.
Become trained as hotel housekeeper | Informations
Anifor Hotel and Catering Training Center
C/O Hotel Management School of Geneva
Address : Avenue de la Paix 12 – CH 1202 Genève
Tel : +41 22 919 24 45