The École Hôtelière de Genève (EHG) provides consulting services to hospitality and foodservice businesses seeking to create, transform or optimise their operations. Our consulting activities are grounded in real-world hospitality expertise, combining strategic thinking, operational know-how and a deep understanding of service excellence. We support projects ranging from independent restaurants and boutique hotels to luxury hospitality concepts, hospitality start-ups and international projects.
Consulting Services
Consulting Services
Hospitality expertise to design, structure and optimise your business
Our consulting philosophy
Hospitality success is never accidental.
It is the result of well-designed concepts, efficient operations, sound financial planning and a coherent guest experience.
Our role is to support owners, investors and management teams in making informed decisions, reducing risk and building sustainable, high-performing hospitality businesses.
Our consulting expertise
Hospitality & F&B Concept Development
Creation and structuring of hotel, restaurant and hospitality concepts, including positioning, service philosophy and guest experience design.
Feasibility Studies & Business Planning
Market analysis, financial modelling, business plans and feasibility studies to assess viability and support investment decisions.
Operational Design & Service Set-up
Design of operational structures, service flows, staffing models and standard operating procedures tailored to your concept and scale.
Kitchen Architecture & Technical Advisory
Consulting on kitchen layout, equipment selection and workflow optimisation, in collaboration with architects and technical partners.
Hotel & Restaurant Openings / Repositioning
Support for pre-opening phases, soft openings, operational readiness and repositioning of existing establishments.
Financial & Performance Optimisation
Analysis of cost structures, margins and productivity, with recommendations to improve operational and financial performance.
Luxury Hospitality Advisory
Advisory services for premium and luxury hospitality projects, ensuring alignment between brand promise, service delivery and operational excellence.
Hospitality Start-ups & Innovation
Support for hospitality entrepreneurs and start-ups, from concept validation to launch and scaling.
Service Design & Experience Architecture
Design and optimisation of end-to-end guest journeys, ensuring coherence between space, service and human interaction.
From strategy to implementation
Depending on the mandate, our consulting services may lead to:
- strategic recommendations and roadmaps
- operational frameworks and standards
- feasibility and investment documentation
- or the design of targeted training programmes to support implementation
Training, when required, is positioned as a supporting lever, following strategic and operational design.
Contact
We would be pleased to discuss your objectives and explore how EHG’s consulting expertise can support your development or transformation. For a confidential discussion or consulting mandate,
please contact us.
