Corporate Training & Consulting

Knowing how to be, knowing how to do, knowing how to live, knowing how to

Customized programs & consulting

The École Hôtelière de Genève puts its century-old expertise at your disposal to design customized training programs tailored to the specific needs of your company and your teams. Whether you’re a hotel, a hotel school, a luxury brand, or any company looking to improve customer experience and management, we offer customized training and consulting services.

Our approach covers all aspects of hospitality and management, enabling your teams to distinguish themselves in managing and interacting with customers, while raising your standards of excellence.

Corporate Training

We train your teams

Service excellence :

Specialized training for hotel and restaurant staff, and any business aiming to excel in customer service.
Improving the customer experience:

Training focused on improving customer interactions to ensure an exceptional experience, whatever your industry.
Leadership and management :

Programs designed to develop leadership and management skills, adapted to all levels of your organization.
Team building :

We organize team-building exercises to strengthen cohesion and collaboration within your teams.
Basic training for non-hotel staff :

Introduction to the principles of hospitality for teams with no customer service training.
Other training courses on request:

We can meet your specific needs with customized programs for various fields, on request.
Exceptional campus :

Located close to the United Nations, our school offers modern classrooms and seminar spaces, perfect for immersive training, with the option of lunch at the Vieux-Bois Restaurant.
On-site training :

Our specialists can also travel to your company to provide on-site training, ensuring smooth integration of skills into your team.

Consulting

We guide you to excellence

Launch of new projects:

We regularly consult with companies looking to open a new hotel, hotel school or other start-up project. EHG's expertise helps you set standards of excellence from the outset, guaranteeing the success of your project.
Improving standards :

We also offer consulting services for existing companies wishing to improve their service, management or operational standards. Our experts work with you to identify areas for improvement and implement effective solutions.
Recognized expertise :

Drawing on our experience and international reputation, we bring a unique perspective to every project, ensuring that industry best practices are incorporated at every stage.
Customized approach :

Our consulting services are fully customized to meet the specific needs of your business, whether it's a start-up project or an initiative to raise existing standards.
On-site support :

Our consultants can come to your premises for a total immersion, enabling us to identify specific challenges and propose directly applicable solutions.

Contact

Hotel Management School Geneva
Avenue de la Paix 12 – CH 1202 Genève
Tel : +41 22 919 24 24

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