Artificial intelligence at the Hotel Management School Geneva: a digital butler for everyone

The deployment of artificial intelligence (AI) in the education sector offers a new playground and incredible possibilities for transforming learners’ learning journeys. The Educatech trade show in Paris in November 2024 showcased dozens of AI solutions.

At EHG, the academic management aims to strengthen the critical thinking, leadership skills and, above all, employability of its students with the right tools. A vast program in which AI enables an individualized and inclusive pathway for all.

The EHG’s choice to join Christian Lou Lange’s doctrine “Technology is a good servant, but a very bad master”. The Nobel Prize winner wrote this in 1901, referring to the 2nd Industrial Revolution. The question remains unanswered in 2024: How can we be masters of technology? How can we train our students to be masters of the tool, without giving in to the sirens of ease and ghost writing?

The school has opted for a thoughtful approach that promotes student success and well-being. This strategy focuses on three key areas: developing critical thinking skills, training enlightened leaders, and preserving the human dimension of learning while integrating a high degree of personalization and inclusion.

According to the World Economic Forum’s “Future of Jobs” report, critical thinking and analytical skills are now considered essential for tomorrow’s professionals, as are the ability to learn and resilience. If we combine this data with advances in cognitive science, we can see the intense need for individualized learning paths. And perhaps the time has come to make that old educator’s dream come true: an à la carte teaching menu for each learner, enabling them to become aware of their potential and work towards realizing it, while respecting their individual characteristics, ambitions and values.

The EHG plans to set up a system of individualized learning paths, aimed at supporting each student in a unique and adapted way. At the heart of this approach is the need to take account of individual particularities, including neurodiversity. By offering tailor-made pathways that address each student’s academic needs, leadership ambitions and health, the aim is for everyone to progress at their own pace, without stigma. In other words, if you’re lacking in French language skills, we’ll offer you a positioning diagnosis, a program and individual follow-up with an AI to help you succeed.

Thanks to AI, EHG will be able to adjust educational content according to each student’s performance and pace. A student lacking in one subject will benefit from personalized tutoring, while another can focus on developing advanced leadership skills.

In this way, AI becomes a personalized support tool, ensuring that all students can develop within an optimized framework adapted to their needs. This approach puts the emphasis on teachers, who can then concentrate on the quality of interpersonal exchanges with students. Teachers also benefit from an AI development plan.