As a hotel manager you are a wise business manager. The good health of your establishment depends on your qualities as a manager, strategist, salesman…
Your objective is twofold: to ensure that your guests are satisfied and that your hotel prospers. You are the driving force behind the establishment: you are the one who centralizes information and coordinates the various services.
As both conductor and ambassador of your establishment, you are at the head of a specialized team: receptionist, Room Division Manager, Housekeeper, Income Auditor, concierge, chef de cuisine… With an obsession that you transmit to your employees: to provide services above all criticism. The notoriety of the hotel, patiently built and very quickly demolished, is at stake!
As a good manager, you are responsible for operating costs, setting objectives, monitoring turnover and budgeting investments and you are also concerned about another concern: the profitability of your hotel. This requires efficient management (including of your staff) and sustained commercial activity to build customer loyalty and development.
Very attentive, this true entrepreneur is the guarantor of the hotel’s brand image. Always available, endowed with a phenomenal work capacity, he is a versatile professional. Autonomous, organized, he knows how to show authority and tact. Gifted in interpersonal skills, he has a solid knowledge of management and marketing. He is fluent in English and preferably speaks a second language. Dynamic, the hotel General Manager finally knows how to motivate his teams.
In addition to being versatile, you must have certain assets to carry out all your missions: :
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Our graduates are now working on all five continents. Their backgrounds are as varied as their personalities.
Each of them has been able to fulfil themselves in the profession that suited them and we have only one desire: to see our future students, to take in their turn the path to their personal success.
Discover career opportunities by graduating from our hotel and restaurant management school.
Responsable administrative étudiants
Ecole Hôtelière de Genève
Avenue de la Paix 12 – CH 1202 Genève
Tél : +41 22 919 24 24