Dust on a piece of furniture, a burnt-out bulb…, nothing escapes your expert eye as a hotel housekeeper.
As the “Super Mistress of the House” essential in “luxury” establishments, you rule with kindness, but firmness on the floors dedicated to the rooms.
You ensure the comfort and well-being of the hotel’s guests. You are responsible not only for the cleanliness of the rooms, but also for their comfort and harmony. As such, you do not hesitate to arrange flowers in a vase, replace a pillow, correct the folds of a curtain…
Lingères, valets and chambermaids, you manage, coordinate and supervise the cleaning and maintenance staff.
As a perfectly organized conductor, you divide tasks, taking into account arrivals and departures, you plan schedules and staff. You then control the work to ensure that everything is perfect for the client.
By respecting the budget balance, you also manage the stocks of equipment and linen in service, the supply of hygiene and maintenance products, and you report the work to be done in the rooms.
As a housekeeper, you are the preferred contact person for customers in case of special requests, you can also be responsible for training and recruiting floor staff.
This profession is for both men and women.
All this to achieve your ultimate goal, which is customer satisfaction.
In addition to being versatile, you must have certain assets to carry out all your missions:
Our graduates are now working on all five continents. Their backgrounds are as varied as their personalities.
Each of them has been able to fulfil themselves in the profession that suited them and we have only one desire: to see our future students, to take in their turn the path to their personal success.
As a graduate of the Hotel Management School Geneva, you benefit from a wide range of careers in various professions in Switzerland and abroad.
Their backgrounds are as varied as their personalities. Each of them has been able to fulfil themselves in the profession that suited them and we have only one desire: to see our future students, to take in their turn the path to their personal success.
Ecole Hôtelière de Genève
Avenue de la Paix 12 – CH 1202 Genève
Tél : +41 22 919 24 24